Legal

Privacy Policy

Last updated: March 12, 2026

1. Information We Collect

We collect information you provide directly to us when you subscribe to our service, including your name, email address, and payment information (processed securely by Stripe — we never see your full card details). We also collect your Polymarket API key, which is encrypted with AES-256 before storage. We collect usage data such as login timestamps, dashboard activity, and support communications. We do not collect your Polymarket account password or any financial account credentials beyond the API key.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Service; process transactions and send related information including purchase confirmations and invoices; send operational communications such as bot status updates, onboarding instructions, and security alerts; respond to your comments, questions, and requests; and comply with legal obligations. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. API Key Security

Your Polymarket API key is encrypted using AES-256-GCM encryption before being stored in our database. The encryption key is stored separately from the database. API keys are only decrypted in memory when needed to execute trades and are never logged or transmitted in plaintext. You can revoke and replace your API key at any time through your dashboard.

4. Payment Information

All payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We store only a Stripe customer ID and subscription ID — we never store your full card number, CVV, or billing address. For information about how Stripe handles your payment data, please review Stripe's Privacy Policy at stripe.com/privacy.

5. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We may use analytics cookies to understand how visitors use our website. You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Service. We do not use advertising cookies or share data with advertising networks.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we retain your data for 90 days before deletion to allow for account recovery. You may request deletion of your data at any time by contacting us at [email protected]. Some data may be retained longer where required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure HTTPS connections, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Third-Party Services

We use the following third-party services: Stripe for payment processing; Resend for transactional email delivery; Polymarket's API for trade execution. Each of these services has their own privacy policies governing their use of your data. We only share the minimum information necessary with each service to provide the Service.

9. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you. To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days. If you are a resident of the European Economic Area, you have additional rights under GDPR including the right to data portability and the right to lodge a complaint with a supervisory authority.

10. Children's Privacy

The Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will send an email notification to registered users. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]. We take privacy seriously and will respond to all inquiries within 48 hours.

Privacy questions? Contact us